Location: London Docklands (DLR: East India)   Address: Floors 7-9, 6/7 Harbour Exchange Square E14 9GE   Other Contact details: see www.telecitygroup.com

VIEW ALL DATACENTRES >   Datahop Services available: Datahop Transit Datahop Ports for Interlink NTT Verio Layer 2 transit Sprint Layer 2 Transit TeliaSonera transit   Leadtimes: Datahop Ports 7-10 days. Datahop transit 7-10 days. Layer 2 transit 7-14 days. All leadtimes include Telecity cabling leadtime of 10 business days.

Datahop presence:
Datahop classifies this Datacentre as fully on-net, popular for supply of Datahop Multihomed IP Transit, Datahop ports for point-to-point and point-to-multipoint interlinks, plus all IP services from NTT Verio, Telia Sonera and Sprint are available.

Background:
The first original Redbus site, which means it is highly connected and was of very good value. Price increases under new management have seen some customers move elsewhere often only to meet increases at their new site.

Availability of Colocation:
Contact direct or via resellers or suite owners. Ordinarily 8Amps (240V) per rack.

Cabling Policy:
100% chargeable monopoly with recurring charges. Official 10 business day leadtime. Standard quote must be obtained, accepted by PO and then 10 business day leadtime apply. Obtain written confirmation of acceptance of PO to ensure leadtime is applied correctly. Connection to equipment included in the cable install fee. Emergency cables usually run within 24 hours (for urgent fibre you need to accept site provided connectors and convert/resplice yourself).

Access Policy:
All visits must be advised by email in advance, officially 24 hours in advance. An access code required for entry will be supplied usually within an hour. Access code can be requested up to 30 days in advance. No concept of 24/7 permanent access any more except to office holders on the 9th floor who currently hold the original 'PAC' tags.

Security:
Floors 7-9 are Datacentre, building reception and 8th floor NOC sign in. Other tenants reported to include Bank of New York, Pipex, Gamma, IBM.

Remote hands:
Good. Minimum of one highly trained technician available. Minimal eyes/hands (within reason) currently free. Connection of circuits or more involved work is chargeable.

Parking:
Limited parking free and available on site outside.

Stores:
24/7 receipt of goods 24 hours notice required to dedicated storage area. Collection required within 14 days otherwise chargeable for storage.

Connectivity:
2x10Gbps fibre links. 8th floor.