Telecity 8/9 Harbour Exchange
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Location:
London Docklands (DLR: Crossharbour)

 

Address:
Various Floors, 8/9 Harbour Exchange Square London E14 9HF

 

Other Contact details:
www.telecitygroup.com

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Datahop Services available:
Datahop Transit
Datahop Ports for Interlink
NTT Verio Layer 2 transit
Sprint Layer 2 Transit
TeliaSonera transit

 

Leadtimes:
Datahop Ports 7-10 days. Datahop transit 7-10 days. Layer 2 transit 7-14 days. All leadtimes include Telecity cabling leadtime of 10 business days.

 

Datahop presence:
Datahop classifies this Datacentre as fully on-net, popular for supply of Datahop Multihomed IP Transit, Datahop ports for point-to-point and point-to-multipoint interlinks, plus all IP services from NTT Verio, Telia Sonera and Sprint are available.

 

Background:
The initial Telecity site professionally run and chosen initially as a second site for many international carriers, for international landing diverse to Telehouse, particularly Telia. Merged into TCRB in 2006.

 

Availability of Colocation:
Believed some limited space, contact direct or consider the many suite holders as colocation sources.

 

Cabling Policy:
100% chargeable monopoly with recurring charges. Official 10 business day leadtime. Standard quote must be obtained, accepted by PO and then 10 business day leadtime apply. Obtain written confirmation of acceptance of PO to ensure leadtime is applied correctly. Connection to equipment included in the cable install fee. Emergency cables usually run within 24 hours (for urgent fibre you need to accept site provided connectors and convert/resplice yourself).

 

Access Policy:
All visits must be advised by email in advance, officially 24 hours in advance. An access code required for entry will be supplied usually within an hour. Access code can be requested up to 30 days in advance. No concept of 24/7 permanent access.

 

Security:
Several Floors are Datacentre. Building shared with other tenants.

 

Remote hands:
Usually good but short staffed overnight.

 

Parking:
Limited parking free and available on site outside.

 

Stores:
24/7 receipt of goods 24 hours notice required to dedicated storage area. Collection required within 14 days otherwise chargeable for storage.

 

Connectivity:
2x10Gbps fibre links. 2nd floor. Router core. Private Peering core.

 

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