Telecity Sovereign House (ex Redbus)
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Location:
London Docklands (DLR: South Quay, or Crossharbour)

 

Address:
227 Marsh Wall London E14 9SD

 

Other Contact details:
see www.telecitygroup.com

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Datahop Services available:
Datahop Transit
Datahop Ports for Interlink
NTT Verio Layer 2 transit
Sprint Layer 2 Transit
TeliaSonera transit

 

Leadtimes:
Datahop Ports 7-10 days. Datahop transit 7-10 days. Layer 2 transit 7-14 days. All leadtimes include Telecity cabling leadtime of 10 business days.

 

Datahop presence:
Datahop classifies this Datacentre as fully on-net, popular for supply of Datahop Multihomed IP Transit, Datahop ports for point-to-point and point-to-multipoint interlinks, plus all IP services from NTT Verio, Telia Sonera and Sprint are available.

  

Background:
Designed and built by Redbus as a datacentre (not converted offices) from the beginning as their premium offering and has therefore had a just following. Price increases in 2006 generated some hostility and freed up space.

  

Availability of Colocation:
New ground floor expansion virtually sold out. Contact direct or resellers and suite owners. Ordinarily 8Amps (240V) per rack.

 

Cabling Policy:
100% chargeable monopoly with recurring charges. Official 10 business day leadtime. Standard quote must be obtained, accepted by PO and then 10 business day leadtime apply. Obtain written confirmation of acceptance of PO to ensure leadtime is applied correctly. Connection to equipment included in the cable install fee. Emergency cables usually run within 24 hours (for urgent fibre you need to accept site provided connectors and convert/resplice yourself).

 

Access Policy:
All visits must be advised by email in advance, officially 24 hours in advance. An access code required for entry will be supplied usually within an hour. Access code can be requested up to 30 days in advance.

 

Security:
Purpose built datacentre. No perimeter. Vehicle barriers at rear.

 

Remote hands:
Variable. NOC staff reported not always to be available 24/7

 

Parking:
Limited parking free and available on site outside however rumoured to be withdrawn. Harbour Exchange parking 5 minutes away.

 

Stores:
24/7 receipt of goods 24 hours notice required to dedicated storage area. Collection required within 14 days otherwise chargeable for storage.

 

Connectivity:
2x10Gbps fibre links. 2nd floor. 

Stores:
24/7 receipt of goods 24 hours notice required to dedicated storage area. Collection required within 14 days otherwise chargeable for storage.

 

Connectivity:
2x10Gbps fibre links. 2nd floor.
 

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