Thus iPHouse
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Location:
London Docklands (DLR: East India)

 

Address:
Unit 1&2 14 Lanrick Road, London E14 0JF (East India DLR, opposite side of A13 from Telehouse)

 

Other Contact details:
www.thus.net

  

 

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Datahop Services available:
Datahop Transit
Datahop Ports for Interlink
NTT Verio Layer 2 transit
Sprint Layer 2 Transit
TeliaSonera transit

 

Leadtimes:
Datahop Ports 10-15 days. Datahop transit 10-15 days. Layer 2 transit 10-15 days. All leadtimes include THUS official cabling leadtime.

 

Datahop presence:
Datahop was the first and largest Layer 2 provider to PoP iPHouse. Datahop has classified this Datacentre as fully on-net however new site policies (to be confirmed) may have now converted this datacentre to a monopoly whereby colocation customers can only purchase IP transit and other services from THUS.

 

Background:
Initially a Telia Datacentre leased to BusinesServe/Legend who were then purchased by THUS. Initially a budget priced datacentre which underwent price rises soon after Datahop popped the facility bringing useful Layer 2 to the building (previously only a shared GigE ring was available) then around 60+ racks were sold. Diverse switching available with Datahop.

 

Availability of Colocation:
Believed to have some limited space, consider the many suite holders as colocation sources as well.

 

Cabling Policy:
Offical monopoly with one-off charges non-recurring. Legend are not able to splice fibre however may be able to lay it unspliced for you to splice. Distances are short so fibre is rarely required.

 

Access Policy:
No true 24/7 access making emergency support almost unworkable. No concept of permanent access for non-suite owners currently even for carriers. All requests must be emailed ideally during business hours before 1pm and may take between 30 minutes and several hours to process. A Thus CC number is usually required. Account managers can grant access in exceptional circumstances. Mobile numbers should be obtained as well as emergency contact details.

 

Security:
Dedicated datacentre. Proper perimeter maintained.

 

Remote hands:
Chargeable for most jobs. Online reboot interface reportedly available. Contractors could also do this, but see access section for difficulties here.

 

Parking:
Limited parking free and available on site outside.

 

Stores:
Believed that goods will be received and kept in a dedicated area.

 

Connectivity:
2x10Gbps fibre links. Diverse switching with Datahop.

 

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